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How to Send your Parcel using Ninja Van in 6 Easy Steps!

Send parcel with Ninja Van


Not a big fan of the long queue? Here's how you can improve your fulfilment logistics through an effective delivery solution with Ninja Van!

If you are interested to send your parcels with Ninja Van, why not check out Ninja Packs? With Ninja Packs, you no longer need to bother with the long hours of waiting at the post office to send your parcel.

What’s more, you don’t have to print an airway bill for your parcel or get a printer for that. All you have to do is to create your order online and we will take care of the rest!

Wonder on how you can ship your parcel with Ninja Van using Ninja Packs? Let’s uncover 6 easy steps on how you can start sending your parcel with our packs.

#1. Buy Ninja Packs.

Ninja Packs Collection

Ninja Packs Collection

Ninja Packs is going to solve all your heartache and troubles when it comes to packing and shipping your parcel to anywhere in Peninsular Malaysia. It is a prepaid polymailer that comes in a bundle of sizes that allow you to save time in delivering your item.

Imagine all that wasted hours of waiting in the post office. Well, not anymore!

With Ninja Packs, you can drop off your package at any 4000 Ninja Points in Malaysia! Purchase your Ninja Packs today as we will deliver it right to your doorstep in 1 to 3 working days.

Already purchased your Ninja Pack? Alright, let us discover where the real magic begins. 

#2. Let's Pack.

Pack your item
Pack your item securely

You may notice that Ninja Packs has a plethora of options ranging from different sizes and types that you can choose.

You can use Padded Ninja Pack to send your fragile item as it gives your parcel an added protection or you can opt for Regular Ninja Packs for regular parcel delivery.

Padded Ninja Packs

Padded Ninja Packs

Oh, and do not forget to label your Ninja Pack with a fragile sticker to protect your package from damage. You can check out more collections for Ninja Packs here.

Ninja Packs is an ALL-YOU-CAN-FIT Prepaid Polymailer and is available in 4 different sizes (XS, S, M Lite & M) with regular polymailer or you can opt for padded polymailer.

For more info, you may refer to the chart sizes for Ninja Packs below.


#3. Log in to your Dashboard.

Ninja dashboard


Once you have packed and sealed your item, you can log in to your Ninja Dashboard. The best thing about Ninja Dashboard is that this is a one-stop center for you to create orders, track your parcels, and get access to your order reports.

If you run an online business that requires delivery to your customer, this Dashboard will come in handy if you want to track your customer parcel.

If you are not an existing customer and do not have a Lite account, you can sign up for an account here.


#4. Create your order.


Before you can send your parcel, you need to create your order first by using Ninja Dashboard. This is the part where it gets a little bit technical but, no worries, it is not rocket science. With this Dashboard, you can create an order easily with no difficulty.

When you click on it, a popup window will appear. Do you recall the Ninja Pack Tracking ID, we’ve mentioned earlier? It will come in handy when you want to create your order as this ID will help to identify your parcel easier.


And bonus points for you, our dearest readers!

No more lousy handwriting whenever you want to write your recipient’s address and contact information with a pen and paper as you can type in all the information required.


#5. Time to Drop Off your Ninja Pack!

Ninja point

You can drop off your package at any of our Ninja Points over in 4000 locations here in Malaysia. Want to find the closest drop-off point near you to send your parcel? Find one now using our drop-off points locator!

Once you drop off your parcel, we will have them delivered to your recipient’s doorstep within three business days.

And that’s not all, Ninja Packs also provides three attempts of delivery for your parcel. If it is undelivered after the three attempts, we will have them sent back to your return address. So, don’t forget to key in your return address!

Find us at Ninja Van Kuala Lumpur, Ninja Van Selangor and at all our outlets in Klang Valley. Just drop off your parcel today!


#6. It’s Tracking Time!

Track with Ninja Van


Any senders or recipients will ask the same question, ‘How can I track my parcel?’. We will be more than happy to answer your question because we have a real-time tracking technology to track the whereabouts of your parcel.

All you have to do is to visit our tracking page, key in your parcel tracking ID, and voila, it will show your parcel’s location. You can also track your item using Ninja Dashboard. Just click on your order and you will be able to see the status of your parcel.

Ninja Packs is the best solution for you to send and track your parcel, which is highly suitable for individuals, and for those who run a small scale business with less than 250 parcels a month.

If you have a business that sends more than 250 parcels a month, why not try out our pro account for a change?


First time here?

free ninja trial pack


Well, it’s your lucky day because we have a special promo code for our first time Ninja Pack user!

Try out Ninja Packs today with our Ninja Trial Packs for FREE and get 3 packs size in a pack. Available for our new customers only. 

Click here to redeem your Ninja Trial Packs and start shipping!