How to Send your Parcel using Ninja Van in 6 Easy Steps!

Send parcel with Ninja Van


Not a big fan of the long queue? Here's how you can improve your fulfilment logistics through an effective delivery solution with Ninja Van!

If you are interested to send your parcels with Ninja Van, why not check out Ninja Pack? With Ninja Pack, you no longer need to bother with the long hours of waiting at the post office to send your parcel.

Why you should get Ninja Pack?

  • No weight limit (Pack as much as you can)
  • No need to print air waybill (Create your order online)
  • No hidden charge (Inclusive of shipping delivery)
  • Skip the queue, create your order online & drop your parcel off at any 4000+ Ninja Points.

Wonder on how you can ship your parcel with Ninja Van using Ninja Pack? Let’s uncover 6 easy steps on how you can start sending your parcel with our packs.

#1. Buy Ninja Pack.

Ninja Pack Collection

Ninja Pack Collection

Sending your item with Ninja Pack is fast, convenient and comes with a real time tracking allowing you to have a hassle-free delivery to anywhere in Peninsular Malaysia. It is a prepaid delivery product that comes in a bundle of sizes to accommodate your shipping needs.

You can check out more collections for Ninja Pack as we also have Prepaid Box as another addition to Ninja Pack!

For more info, you may refer to the table below for Ninja Pack sizes and pricing.

You can use Prepaid Padded Polymailer to send your fragile item as it gives your parcel an added protection or you can opt for Prepaid Polymailer for regular parcel delivery.

Padded Ninja Pack

Prepaid padded polymailer

Purchase your Ninja Pack today as we will deliver it right to your doorstep in 1 to 3 working days.

#2. Let's Pack.

Pack your item
Pack your item securely


Received your Ninja Pack already? You can choose to pack your item at your convenience. Kindly make sure that you wrap your item nicely and seal your Ninja Pack properly.

If you are sending your item with Prepaid Padded Polymailer, do not forget to label your Ninja Pack with a fragile sticker for added protection.


#3. Log in to your Dashboard.

Ninja dashboard


Once you have packed and sealed your item, you can log in to your Ninja Dashboard. The best thing about Ninja Dashboard is that this is a one-stop center for you to create orders, track your parcels, and get access to your order reports.

If you run an online business that requires delivery to your customer, this Dashboard will come in handy if you want to track your customer parcel.

If you are not an existing customer and do not have a Lite account, you can sign up for an account here.


#4. Create your order.


Before you can start sending your parcel, you need to create your order first. This is the part where it gets a little bit technical but, no worries, it is not rocket science. With this Dashboard, you can create an order easily with no difficulty.

When you click on it, a popup window will appear. Don't forget to key in your Ninja Pack Tracking ID to help identify your parcel easier.


And bonus points for you, our dearest readers!

No more lousy handwriting whenever you want to write your recipient’s address and contact information with a pen and paper as you can type in all the information required.


#5. Time to Drop Off your Ninja Pack!

Ninja point

You can drop off your package at any of our Ninja Points over in 4000 locations here in Malaysia. Want to find the closest drop-off point near you to send your parcel? Find one now using our drop-off points locator!

Once you drop off your parcel, we will have them delivered to your recipient’s doorstep within three business days.

And that’s not all, Ninja Pack also provides three attempts of delivery for your parcel. If it is undelivered after the three attempts, we will have them sent back to your return address. So, don’t forget to key in your return address!

Find us at Ninja Van Kuala Lumpur, Ninja Van Selangor and at all our outlets in Klang Valley. Just drop off your parcel today!


#6. It’s Tracking Time!

Track with Ninja Van


Any senders or recipients will ask the same question, ‘How can I track my parcel?’. We will be more than happy to answer your question because we have a real-time tracking technology to track the whereabouts of your parcel.

All you have to do is to visit our tracking page, key in your parcel tracking ID, and voila, it will show your parcel’s location. You can also track your item using Ninja Dashboard. Just click on your order and you will be able to see the status of your parcel.

Ninja Pack is the best solution for you to send and track your parcel, which is highly suitable for individuals, and for those who run a small scale business with less than 250 parcels a month.

If you have a business that sends more than 250 parcels a month, why not try out our pro account for a change?


BONUS: First time here?

free ninja trial pack


Well, it’s your lucky day because we have a special promo code for our first time Ninja Pack user!

Try out Ninja Pack today with our Ninja Trial Pack for FREE and get 3 packs size in a pack. Available for our new customers only.

Click here to redeem your Ninja Trial Pack and start shipping!