Getting Started
1) What is a Ninja Pack?

2) How to use a Ninja Pack?

3) Where can I buy a Ninja Pack?
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4) When will I receive the Ninja Pack I ordered online via my-packs.ninjavan.co?
You should receive an order confirmation email after placing an order, followed by another email containing your tracking number once your order has been shipped. Typically, you will receive your order the next working day if the order is placed on a working day (Monday - Friday) before 1pm. Orders placed after 1pm or on weekends and public holidays will be delivered within 1-3 working days.
5) How much does postage cost?
Ninja Packs have a flat rate within Peninsular Malaysia, which means you can deliver anywhere within Peninsular Malaysia without additional or hidden charges. The price for each Ninja Pack is determined by the size and type of Ninja Pack you wish to purchase with no weight limit.
Other things to take note: