Serviceable Areas

 Serviceable Areas

Ninja Packs can exclusively be used for domestic deliveries in Peninsular Malaysia. We do not deliver to East Malaysia.
Please note that there are a few restricted areas to which we cannot deliver to. Read through the two lists below "Restricted Areas" and "Restricted Postal codes" for more details. If you are looking to ship goods overseas, please get in touch with our Sales team at Please note that a minimum volume is required for overseas shipments.

Restricted Areas

  • Sabah
  • Sarawak
  • Labuan

Restricted postal codes

Postal Code
32300 (Pangkor Island)

21090 (Redang Island)

More information

Please note that delivery with Ninja Packs and other Ninja Van delivery services is only available if your parcel(s) strictly follow our packaging guidelines. Additionally, please note that delivery with Ninja Packs (and other Ninja Van delivery services) is not available for a list of prohibited items.

For more information related to purchasing Ninja Packs on this website (payment, delivery, exchange policies, etc.), kindly refer to our Terms of service. As per our Ninja Packs Terms and Conditions, Ninja Van’s liability for any loss or damage to delivery items using Ninja Packs shall be limited to RM 200, inclusive of the cost of the polymailer. Claims are to be submitted to Ninja Van within 30 days of order creation, or 1 week from successful delivery order. Any claims received after this period will not be recognized.