3 Factors to Consider When Choosing a Courier Service for Your Online Business

Are you new to the online business in Malaysia? At this point, you must know that there are a lot of things that you need to plan before jumping on the wagon.

Starting a business is no easy feat.

Making your consumers happy and satisfied is the most excellent approach to go about it. However, the burning question is how to satisfy your clients and keep them coming back to buy from you.

One method to ensure your customer's happiness is to provide a positive customer experience, which you may achieve by choosing the finest delivery solution for your company.

Parcel delivery is one of the essential things in shipping to help ensure your eCommerce operation runs efficiently.

As you may be aware, Malaysia has a plethora of logistic companies that provide a wide range of delivery services to individuals and small businesses.

That is why we have compiled a list of factors to consider before selecting a courier service for your company. So, without further ado, let's have a look at these three factors.



#1. Delivery speed and time.

Speedy delivery

Credit: Freepik

When it comes to delivery speed, meeting your customers' expectations and demands can be difficult. But, it is not impossible.

Consider the delivery services offered first before selecting a courier service. Are they able to meet your company's needs or your shipping requirements?

Do you want your customers to receive the item as soon as possible? If yes, then you can opt for a courier service that offers next day delivery.

Slow delivery can have a significant impact on your business and jeopardise your company's reputation. As a result, it is critical to select one that will alleviate your customers' shipping concerns.

#2. Reliability.

Reliable courier

Credit: Pexels

When it comes to dependability, you should choose a courier company that you can rely on to deliver your parcels safely and securely to your customers.

Is this company, for example, known for its next-day delivery or quick delivery speed? Alternatively, does this company have a good reputation among its customers? These are the areas in which you should conduct extensive research when researching the company.

One of the benefits of choosing a courier company with a good reputation is that it will benefit your business by providing your customers with reassurance and confidence in purchasing from you.


#3. Tracking.

Ninja Van tracking

Credit: Pexels

Another essential factor to consider when selecting a courier service is parcel tracking. Unhappy customers complaining about their parcel's whereabouts will not do your business any good in the future.

Consider using a courier shipping company that offers parcel tracking or proof of delivery to your customers to avoid future problems.

A positive shipping experience will increase your customers' trust in making online purchases from your company and encourage them to do so in the future.


Why you should choose Ninja Packs for your business.

why choose Ninja Packs

Ninja Van strives to provide the best shipping services to meet the needs and demands of our customers. As a result, Ninja Packs is the best delivery solution for any individuals or online retailers looking for a reliable courier service.

Ninja Packs is a prepaid courier bag that you can use to send parcels to recipients anywhere in Peninsular Malaysia in a quick time.

We assure you that we are using cutting-edge technology to improve your customers' shipping experiences by providing real-time tracking for your parcel.

Ninja Packs provides services as below :

  • The unmatched speed with delivery from 1 to 3 business days
  • Three delivery attempts for your item
  • Delivery to your customer’s doorstep
  • Liability coverage up to RM200
  • No delivery fees

There is no doubt that Ninja Packs should be your first choice for a guaranteed and efficient delivery service to your customers.

If you own a business that sends more than 250 parcels a month, why not try out our pro account for a change?


Are you excited to try out our Ninja Packs?

Ninja trial pack

Do you want to use Ninja Packs for your business?

How about start delivering your parcels with Ninja Packs as we are happy to give you Ninja Trial Pack for FREE for your first purchase to send your parcels within Peninsular Malaysia. Use our promo code today and grab your Ninja Trial Pack!


Click here to redeem your Ninja Trial Packs and start shipping!