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Ninja Van LIVE Auction - Terms and Conditions

Terms and Conditions
Ninja Van
1. This series of auctions is organised by Ninja Logistics Sdn.Bhd (Company No.: 1118651-U) (“Ninja Van”). 



2. The auctions are open to all who are:

     i. Malaysian or permanent residents of Malaysia; and

     ii. complete the Qualifying Steps.

(“Eligible Participants”)


Auction Period

3. The 3 live auctions will run on the following day(s):

3.1. 27 July (Monday), 12pm - 1pm

4. Any bidding submitted out of the Auction Period will be automatically disqualified. Ninja Van shall not be responsible for biddings that are not received or processed for whatsoever reason.

5. Ninja Van shall retain the right to shorten, change, revise or amend the Auction Period without any prior notice.

Auction Mechanics
6. Each participant must complete the following steps to participate:
(a) Follow Ninja Van Malaysia’s official Instagram account; and
(b) During the Auction Period and within the bidding window for a specific auction item, type in the comment box the correct bidding code for the auction item(s) that you wish to bid. 
(collectively the “Qualifying Steps”)
7. For each auction item auctioned during the Auction Period, the fastest Eligible Participant who types in the correct bidding code will be the winner.
8. Ninja Van will contact the bidder personally via direct message on Instagram, by:
8.1. 27 July (Monday), 11.59pm (GMT+8)
9. The bidder must be contactable via direct message on Instagram. Failing which, Ninja Van reserves the right to move on and select another potential bidder.
10. Auction item is subject to availability and Ninja Van reserves the right to substitute the auction item with another of equivalent value without giving notice.
11. The auction item is sold on an “as is” basis and is not exchangeable or sold for cash, credit, other items or voucher in part or in full and is non-transferable to any other person.
12. Should the bidder fail to pay for the bidded item within twenty four (24) hours after he/she is contacted/notified, the auction item will be forfeited, and the auction will thereafter deemed to have lapsed unconditionally. The bidder whose auction item has been forfeited or unclaimed shall not be entitled to any payment or compensation from Ninja Van.
13. In the event there is a dispute as to the identity of the Eligible Participant, the auction item will be sold to the authorized account holder of the Instagram account associated with the winning entry, as registered Instagram.


General Terms

14. By participating in this auction, each Eligible Participant is deemed to have accepted and agreed to be bound by these Terms and Conditions and any other instructions, terms and conditions that Ninja Van may issue from time to time.

15. Ninja Van shall in no way guarantee the quality of the auction item, products and/or gift bought from this auction and shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the auction and/or redemption or use of the product, gift and/or auction item howsoever arising, including but not limited to, fulfillment of the product, gift and/or auction item, any error in computing chances, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise.

    16. The decisions of Ninja Van on all matters relating to or in connection with the auction are final, conclusive and binding. Ninja Van shall not be obliged to give any reason or enter any correspondence with any person on any matter concerning the auction. By participating in this auction, each Eligible Participant agrees and consents to Ninja Van’s Privacy notice (https://www.ninjavan.co/en-my/privacy-policy) that all details submitted pursuant to this auction, including without limitation personal data/information being collected, processed and used by Ninja Van for: 

    i. The purpose of this auction such as marketing and promotional activities conducted in such manner as Ninja Van sees fit nationwide or worldwide in any media including without limitation the Internet, without further express consent from, and payment or consideration to the relevant Eligible Participants. 

     ii. Marketing and promotional activities include without limitation the use and/or publication of any details provided in and/or in connection to the entries, interview material as well responses and related photographs.
    iii. In this regard, each Eligible Participant agrees to co-operate and participate without further express consent and/or payment or consideration, in all reasonable advertising and publicity activities of Ninja Van relating to this auction and other promotional, marketing and publicity notification/information including future promotional, marketing and publicity notification/information from Ninja Van from time to time.

    17. Ninja Van reserves the right to cancel, terminate or suspend the auction without any prior notice and reason. For the avoidance of doubt, any cancellation, termination or suspension by Ninja Van of this auction shall not entitle the participant to any claim or compensation against Ninja Van for any or all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.

    18. In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity and other materials relating to or in connection with the auction, these Terms and Conditions shall prevail.

    19. For any enquiries, please contact Ninja Van Customer Service at +60111-7225600, Monday to Saturday 9 a.m to 10 p.m or email to support_my@ninjavan.co.